This document outlines the terms and conditions applicable to the services provided by Joy Bilişim Yazılım E-Ticaret Danışmanlık Limited Şirketi through its website www.joyepin.com. By accessing or using our services, users agree to comply with the following terms:
1.1. Website Ownership
The website www.joyepin.com is owned and operated by Joy Bilişim Yazılım E-Ticaret Danışmanlık Limited Şirketi.
Address: Meşrutiyet Mah. Konur Sokak No: 25/13 Çankaya / ANKARA
Phone: 0850 305 8991
Email: [email protected]
1.2. Service Scope
The website offers digital products, including but not limited to gift cards, digital codes, coupons, and other intangible items that are delivered instantly in an electronic format.
2.1. Nature of Products
Products offered on www.joyepin.com are non-tangible digital goods delivered electronically.
2.2. Delivery
The delivery of digital products is completed instantly upon purchase confirmation. Users must ensure their contact and account details are accurate to receive their products.
3.1. No Right of Withdrawal
In accordance with Article 15, Paragraph "ğ" of the Distance Contracts Regulation (No. 29188), the right of withdrawal does not apply to contracts concerning:
3.2. Non-Refundable Products
Due to the nature of the products sold on www.joyepin.com, including gift cards, digital codes, and single-use items, refunds or exchanges are not possible once the product has been delivered.
3.3. User Responsibility
Users are responsible for ensuring the correctness of their orders. Any errors caused by user input, including incorrect email addresses or account information, will not be grounds for refunds.
4.1. Compliance with Terms
Users must use the platform in compliance with these terms and applicable laws.
4.2. Suspension of Accounts
If a user is found violating the terms or engaging in fraudulent or unauthorized activities, their account may be temporarily or permanently suspended. In such cases, the user acknowledges and agrees that any payments made will not be refunded.
In cases of force majeure or unforeseen circumstances preventing the delivery of services, the company may postpone, cancel, or replace the service with equivalent alternatives.
All disputes arising from these terms and the use of the website shall be resolved under the jurisdiction of the Ankara Courts and Enforcement Offices in Turkey.
By using www.joyepin.com and purchasing products from the platform, users acknowledge that they have read, understood, and accepted these terms and conditions.
Joy Bilişim Yazılım E-Ticaret Danışmanlık Limited Şirketi reserves the right to update or amend these terms at any time without prior notice.
For further inquiries or support, please contact us at [email protected].