According to Article 15, Paragraph "ğ" of the Regulation on Distance Contracts (No. 29188, 2014) issued by the Ministry of Customs and Trade, "contracts regarding services performed instantly in an electronic environment or intangible goods delivered immediately to the consumer" are exempt from the right of withdrawal.
In this context, products such as single-use digital goods, codes, coupons, subscriptions, gift cards, credits, and points sold on www.joyepin.com are considered services performed instantly in an electronic environment. Therefore, the refund or return of these products is not possible.
For all products or services purchased by users/consumers on the www.joyepin.com website, Joy Bilişim Yazılım E-Ticaret Danışmanlık Limited Şirketi is not responsible for any issues arising from user/consumer errors during usage or benefiting from these services, due to the immediate performance nature of these products or services.
All risks arising from the use or performance of the services and products offered by Joy Bilişim Yazılım E-Ticaret Danışmanlık Limited Şirketi are solely the responsibility of the user/consumer. Transactions and contracts on this site, being of a distance sales nature, are not subject to the provisions regarding the right of withdrawal and its use, as outlined in the relevant legislation for services performed instantly or goods delivered immediately. Consequently, Joy Bilişim Yazılım E-Ticaret Danışmanlık Limited Şirketi does not process any refunds or exchanges under any circumstances.
By entering into this agreement, parties agree to adhere to the terms and conditions specified under the Consumer Protection Law No. 6502.
In the event of any violation or action that is deemed non-compliant with the terms of use of the services offered by Joy Bilişim Yazılım E-Ticaret Danışmanlık Limited Şirketi, the account of the user within the system may be temporarily or permanently suspended, with the consent of the copyright holder, along with any associated rights and usage privileges. In such cases, the user agrees, declares, and undertakes not to demand a refund of any payments made to date.
All disputes arising from this agreement are under the jurisdiction of the Ankara Courts of Turkey.